Terms & Conditions.

  • Last Updated: Apr, 2025

1. Website usage t&C’s.

Welcome to our website. If you continue to browse and use this website, you agree to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern PL Projects’ relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘PL Projects’ or ‘Potato Lane Projects Ltd’ or ‘the Company’ or ‘us’ or ‘we’ refers to the owner of the website. Our company registration number is The term ‘you’ refers to the user or viewer of our website. The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, personal information may be stored by us for use by third parties in line with our Privacy Statement.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Terms and conditions for association for project management (APM) and engineering construction industry training board (ECITB) training courses.

This is a legal agreement (“Agreement”) between you (“the Delegate”) or your company (“the Client”) and PL Projects Limited (“PLP”) for the purchase of our training courses, support and training materials (“Training”), which includes printed and digital materials for training and revision and online documentation.

Basis of These Terms and Conditions

  • The Agreement shall come into effect when either the Delegate accepts and pays a deposit for a place on Training; or when a Client books and pays a deposit for one or more of its staff onto Training or when a Client books and pays a deposit for Training with PLP.

Supply of the Training

  • PLP shall use reasonable endeavours to supply the Training to the Delegate or Client in accordance with the Agreement in all material respects but reserves the right to change the course content of any Training at any time and without notice.
  • PLP shall use reasonable endeavours to meet any specified training dates, but any such dates shall be anticipated dates only and may be subject to alteration.
  • PLP reserves the right to amend the Agreement if necessary to comply with any applicable law or regulatory requirement and PLP shall notify the Delegate or Client in any such event.
  • Notwithstanding the above, PLP reserves the right to cancel Training at any time, without incurring additional liability to the Delegate or Client. In such circumstances, PLP will offer (at its sole discretion) alternative dates, a full refund, or a credit note.

Delegate or Client’s Obligations

  • The Delegate or Client shall:
    • Provide PLP with any information which may reasonably be required by PLP for the organisation of the Training, including, but not limited to, details in respect of the Delegate(s) and ensure that such information is complete and accurate in all material respect.
    • Where Training is being delivered at the Client’s premises , PLP will notify the Client of facilities required to undertake the Training in advance of the start date. The Client shall provide PLP with access, including PLP health and safety checks, training space and any equipment necessary for the delivery of the Training.

Charges and Payment

  • The charges for the Training shall be calculated on a per course per Delegate basis.
  • To secure each place on Training, the Delegate or Client shall have two options:
    • Option one: for Training where the start date is over one month away, the Delegate or Client shall pay a non-refundable £50 deposit. The remaining balance, with the deposit deducted, will be requested for payment one month before the Training. The Delegate or Client could also opt to pay for the Training in full at this time.
    • Option two: for Training where the start date is less that one month away, the Delegate or Client shall pay the Training costs in full.
  • The Delegate or Client shall pay any invoice submitted by PLP within 30 calendar days of the date of the invoice, and in any event prior to the Training taking place, to a bank account provided on the invoice by PLP.
  • Failure by the Delegate or Client to pay the charges when they fall due may (at PLP’s discretion) result in:
    • The Delegate or Client place on the Training being withdraw.
    • PLP ceasing to provide the Training.
    • PLP withholding any certification due to the Delegate or Client from the Training.
  • Without prejudice to any other right or remedy that it may have, if the Delegate or Client fails to pay PLP any sum due under this Agreement on the due date:
    • the Delegate or Client shall pay interest on the overdue sum from the due date until payment of the overdue sum, whether before or after judgement. Interest under this clause will accrue each day at 4% a year above the Bank of England’s current base rate.
    • All charges payable to PLP under this Agreement are inclusive of VAT.
    • PLP reserves the right to change the Training fees at any time and without notice. PLP will not change the fees for any Training booked where the associated fees are paid on time.

Cancellation, Rescheduling, and Substitutions

  • The Delegate or Client may cancel Training on 30 calendar days’ notice to PLP. Cancellations must be provided in writing to PLP at [email protected].
  • The Client may cancel on premise Training on 45 calendar days’ notice to PLP. Cancellations must be provided in writing to PLP at [email protected].
  • If a Delegate or Client fail to attend all or part of any Training, full payment of the Charges shall be required.
  • The Delegate or Client may cancel or reschedule any Training; however PLP will be entitled to payment in accordance with this clause. The Delegate or Client agree and recognise that the cancellation and rescheduling charges listed below are reasonable and take into account any PLP staff time incurred, any registration/exam fees and other associated costs including the loss of opportunity to PLP arising from the cancellation or rescheduling the course.

Notice Provided (Calendar Days)

Refund Due

Admin. Fee

30 – 60 days before Training

100%

None

14 – 30 days before Training

50%

£50 + VAT

14 days before Training

None

£50 + VAT

45 days before on premise Training

100%

None

  • PLP reserves the right to cancel a course with seven (7) days’ notice in writing if insufficient candidates have been booked onto it.
  • If a refund is approved by PLP, it will be made through the original mode of payment only.
  • Delegates or Clients may substitute an alternative attendee at no charge provided that the new attendee meets the entry level requirements for the Training. Substitutions may only be made with at least fourteen (14) days written notice to [email protected].

Warranties

  • PLP warrants that it shall use reasonable care in performing the Training. PLP does not warrant that the Delegate will be able to pass the relevant accredited examination associated with the course or that they will be able to achieve any particular proficiency level. Delegate(s) are expected to engage and attend learning sessions, read support materials and complete and submit assignments and exercises.
  • PLP expects Clients to allow their Delegate(s) sufficient time and support to attend and engage in the Training to give their Delegate the best opportunity of success.

Examinations

  • PLP course fees include one attempt any examination.
  • If a Delegate fails to complete the exam on the date and time agreed and PLP are charged an administration fee by the awarding organisation, this will be passed onto the Delegate or Client.
  • If a Delegate fails to pass the exam, and decides to re-attempt the exam, PLP will endeavour to support that Delegate with extra revision sessions, the length and content to be at the discretion of PLP. The charge for these sessions to be determined and paid for in advance of them taking place.
  • The cost of any re sit exam(s) will be charged to the Delegate or Client.

Ownership of Training

  • PLP owns all rights, title and interest in and to the Training. Delegates or Clients may not copy, share, sell, license, store or otherwise provide the Training to any third party in any form without the prior written consent of PLP.
  • PLP are accredited by the Association for Project Management (APM) and Engineering Construction Industry Training Board (ECITB) to provide Training and work in accordance with their agreements.

General

  • By confirming the booking onto Training, the delegate and/or company accepts these terms and condition.
  • Purchase orders are to be used solely for the accounting purposes of the delegate and any terms and conditions contained therein shall be deemed null and void with respect to the parties’ relationship and these terms and conditions.
  • All personal data supplied to PLP in connection with booking a course will remain secure and confidential and shall be used only in accordance with the PLP Data Protection Policy in force at the time of booking.
  • The Agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

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