Magentus Case Study.

>> Executive Summary

Magentus, a leading provider of medical imaging and analytics systems across Europe, partnered with PL Projects to migrate its VPN infrastructure from on-premise systems to the AWS cloud, enabling the closure of its Mansfield office and driving long-term efficiency gains.
The project involved transitioning 29 VPN connections (26 external and 3 internal) without service disruption, despite challenges including diverse customer environments, limited internal resources, and complex third-party coordination.

Through structured planning, phased delivery, and strong stakeholder management, PL Projects ensured a seamless migration with zero downtime, improved resilience and scalability, and enhanced communication through a centralised support model.

By July 2025, Magentus achieved its migration milestones, unlocking operational savings and modernising its network infrastructure. PL Projects’ proactive delivery approach and customer-focused coordination were key to the project’s success, enabling a smooth transformation and lasting value for Magentus.

The Client.

Magentus is a leading provider of medical imaging, reporting, and analytics systems, serving healthcare institutions across Europe. With a focus on reliability, security, and innovation, Magentus required a robust IT infrastructure transformation to align with strategic business goals and operational efficiency.

The organisation plays a vital role in supporting hospitals, clinics, and diagnostic centres by delivering secure, high-performance technology solutions that enable clinicians to access and interpret medical images quickly and accurately. Its platforms handle sensitive patient data and mission-critical reporting functions, making system availability, data integrity, and network security fundamental to business operations.

As the company continues to expand across multiple regions, Magentus recognised the need to modernise its IT infrastructure to meet growing demands for scalability, flexibility, and cost efficiency. The goal was not only to improve technical performance but also to create a more agile, cloud-based environment that supports long-term innovation, improved service delivery, and streamlined operational management.

The Challenge.

Magentus aimed to decommission its Mansfield office, which served as a critical network hub for multiple internal and external site-to-site VPN connections. The office closure was part of a broader initiative to migrate the IT infrastructure to the cloud, simplify network management, enhance scalability and security, and reduce hardware and operational costs.

The key challenge was to transition 29 VPNs – 26 external (customer-facing) and 3 internal – from on-premise infrastructure to AWS-based cloud environments without disrupting ongoing services or breaching existing SLAs.

Additional complexity included:

• Varying levels of technical maturity across customer organisations.
• Inconsistent or outdated customer contact information.
• Coordination with third-party IT providers.
• Internal resourcing limitations, particularly within DevOps.
• Relationship management issues with customers carrying legacy concerns.

The Solution.

PL Projects provided technical project management services and supported Magentus in delivering a phased, highly collaborative, and technically resilient solution.

Strategic Planning & Stakeholder Alignment

• Developed a clear project scope: migrate all VPNs while maintaining live services.
• Defined key milestones with aligned stakeholder communication.
• Established parallel AWS VPNs to enable seamless testing before switchover.

Dedicated Migration Support Model

• Appointed a central project mailbox for all communications to maintain visibility, continuity, and an audit trail.
• Engaged the Enterprise IT and Technical Services teams to support setup and rapid testing cycles.
• Introduced flexible engagement based on customer governance models and third-party involvement.

Customer Coordination & Escalation Paths

• Assigned a technical point of contact for every customer.
• Implemented a structured outreach and follow-up plan.
• Used stakeholder relationships to resolve escalations and blockers.

Internal Collaboration & Risk Mitigation

• Proactively coordinated with internal teams, despite resource constraints.
• Identified and addressed high-risk VPNs through targeted interventions.

The Outcome.

By July 2025, the project achieved major milestones with minimal disruption and high customer satisfaction.

Successful VPN Migrations

• 22 external VPNs completed or ready for decommissioning.
• 5 VPNs marked complete due to customer disengagement or no longer required.
• Remaining connections either in progress or on hold due to external dependencies (e.g., hardware upgrades, governance delays).

Zero Downtime

• No service interruptions were reported during migration activities.
• All new AWS VPNs ran in parallel with legacy systems during testing phases.

Improved Operational Capability

• Migration improved the resilience, scalability, and observability of Magentus VPN infrastructure.
• Enabled the planned closure of the Mansfield office, unlocking long-term cost savings.

Enhanced Communication & Documentation

• The centralised support mailbox model ensured traceability, faster resolutions, and robust coordination across teams.

Conclusion:

The VPN migration project with Magentus represents a landmark example of successful, large-scale IT transformation delivered with precision, collaboration, and minimal disruption. By moving 29 VPN connections from on-premise infrastructure to AWS cloud environments, Magentus achieved a modern, resilient, and scalable network that supports both current operations and future growth.

Through phased planning, robust risk management, and proactive stakeholder engagement, PL Projects ensured that all migrations were completed with zero downtime, protecting critical customer services and maintaining trust with multiple external partners. The project also enabled the closure of the Mansfield office, unlocking long-term operational efficiencies and cost savings for the organisation.

Beyond technical delivery, the project reinforced the importance of clear communication, strong relationships, and flexible delivery models in complex transformation initiatives. By providing embedded support, centralised coordination, and hands-on guidance, PL Projects not only executed the migration successfully but also enhanced Magentus’ internal capabilities and operational resilience.

This case study demonstrates how PL Projects adds lasting value by combining technical expertise, structured governance, and people-focused project management. The partnership with Magentus underscores our ability to manage high-stakes, enterprise-scale transformations – delivering tangible results, sustainable improvements, and confidence for future innovation.

Why PL Projects: A Trusted Partner in Transformation.

At PL Projects, we don’t just support transformation – we enable it. Our partnership with Magentus on its VPN migration programme demonstrated our ability to deliver complex, high-stakes infrastructure change with precision, collaboration, and measurable business value.

1. Deep Expertise in IT and Cloud Infrastructure

Our consultants bring extensive experience in managing technical transformation projects across sectors including healthcare, IT, retail, and digital services. This breadth of knowledge enabled us to guide Magentus through a challenging VPN migration, balancing technical detail with strategic oversight.
We helped design a fit-for-purpose cloud migration strategy, aligning technical decisions with Magentus’ broader goals of scalability, cost reduction, and operational resilience.

2. Proven Delivery in Complex, Multi-Stakeholder Environments

The Magentus project required coordination across multiple external customers, internal teams, and third-party providers – all while maintaining live services. PL Projects’ delivery model ensured seamless execution through structured planning, risk control, and stakeholder alignment.
Our hands-on project management approach enabled the migration of 29 VPNs to AWS with zero downtime and no disruption to customer services, reinforcing our track record of delivering success in complex environments.

3. Collaborative and People-Focused Approach

We recognise that technology projects succeed through collaboration and clear communication. At Magentus, we worked closely with Enterprise IT, Technical Services, and customer stakeholders to ensure full transparency and engagement throughout the process.
By establishing a central communication hub and dedicated customer support channels, we built trust, accelerated issue resolution, and strengthened relationships across all levels of the programme.

4. Strong Planning and Risk Management

PL Projects is known for its excellence in structured planning, proactive risk management, and delivery governance. In this project, we implemented a phased migration plan with parallel AWS environments, enabling full testing before go-live and eliminating the risk of downtime.
Our clear milestones, escalation paths, and stakeholder reporting frameworks kept the programme on track – ensuring accountability, traceability, and confident decision-making.

5. Enabling Lasting Operational Value

Beyond delivering the migration, our involvement positioned Magentus for long-term operational success. The new AWS-based infrastructure offers greater resilience, scalability, and observability, supporting the company’s growth and innovation goals.
By helping enable the closure of the Mansfield office, PL Projects contributed directly to cost savings, reduced maintenance overheads, and improved efficiency across the IT landscape.

6. Embedded, Flexible Support Throughout Delivery

PL Projects doesn’t deliver from the sidelines – we embed within client teams, adapt to constraints, and align with evolving needs. Despite internal resource limitations and external dependencies, our flexible engagement model ensured steady progress and consistent value delivery for Magentus.

In short, PL Projects played a pivotal role in Magentus’ seamless transition to the cloud. Our structured, people-focused, and results-driven approach ensured the programme’s success – delivering not only technical transformation but also enhanced business agility, efficiency, and confidence for the future.

Exceptional project delivery – more happy clients.

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