Level 4 Apprenticeship Case Study: Kiri Shaw.

>> Executive Summary

Kiri Shaw, Project Leader for Adult & Health Service Transformation at Leeds City Council, completed the Level 4 Associate Project Manager Apprenticeship with PL Projects after finding advancement limited in her previous role. The apprenticeship gave her the confidence, structure, and recognised skillset to move into a Project Leader role she hadn’t previously thought possible.

The client.

Leeds City Council. Kiri works as a Project Leader within Adult & Health Service Transformation.

Leeds city council case study and partnership with PL Projects

The challenge.

Working in a role where advancement was limited, Kiri wanted to develop a recognised project management skillset that would provide greater structure and governance to the way projects were delivered. The apprenticeship gave her the knowledge and confidence to pursue a new career direction.

The Solution.

The apprenticeship introduced Kiri to project management as a discipline, transforming the way she approached projects. By applying structured methodologies, governance processes, and project lifecycle principles, she was able to move from managing change activities into a dedicated Project Leader role.

The Outcome.

The apprenticeship has helped ensure projects are delivered using current best practice rather than relying solely on previous experience. Kiri has also been able to share her learning with colleagues, helping to introduce more structured ways of working and encourage continuous professional development across the team. The apprenticeship directly supported Kiri’s progression from Change Manager into her current Project Leader role, broadening her awareness of future career opportunities.

Why PL Projects: Flexible, Supportive Apprenticeship Delivery.

PL Projects provided a flexible learning experience that worked alongside Kiri’s role and changing responsibilities. Dedicated study time, supportive managers, and regular mentor meetings helped her balance work with the apprenticeship. The trainers were always available to provide guidance, offer feedback, and adapt their support to her individual needs, ensuring she remained on track throughout the programme.

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